{"id":4104,"date":"2025-03-28T15:03:26","date_gmt":"2025-03-28T15:03:26","guid":{"rendered":"https:\/\/masergrup.com\/compliance\/"},"modified":"2026-01-20T16:27:47","modified_gmt":"2026-01-20T16:27:47","slug":"corporate-social-resposability","status":"publish","type":"page","link":"https:\/\/masergrup.com\/en\/corporate-social-resposability\/","title":{"rendered":"CSR and Ethical Channel"},"content":{"rendered":"[et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_image=”https:\/\/masergrup.com\/wp-content\/uploads\/2025\/03\/COMPLIANCE-_.jpg” background_enable_video_mp4=”off” custom_padding=”100px||100px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_text_color=”#FFFFFF” header_font_size=”57px” custom_padding=”0px||0px||false|false” header_font_size_tablet=”57px” header_font_size_phone=”35px” header_font_size_last_edited=”on|phone” header_text_shadow_style=”preset1″ global_colors_info=”{}”]\n

CSR AND ETHICAL CHANNEL<\/h1>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.18.0″ _module_preset=”default” custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font_size=”16px” header_font=”|||on|||||” header_font_size=”35px” width=”70%” module_alignment=”center” animation_style=”fade” header_font_size_tablet=”35px” header_font_size_phone=”25px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]\n

Integrity Channel<\/span><\/span><\/span><\/strong><\/h1>\n[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]\n
MaserGrup Integrity Channel<\/strong><\/h5>\n

At MaserGrup, we are committed to maintaining a work and professional environment based on ethics, transparency, and mutual respect. For this reason,
we have established a confidential and secure Integrity Channel to ensure that all our employees, collaborators, suppliers, and any natural or
legal person related to the company can inform us about any relevant situation.<\/p>\n

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Confidentiality and Protection<\/strong><\/h5>\n

It is essential for us to guarantee the confidentiality and protection of everyone\u2019s identity. Therefore, the channel allows communications to be made
either anonymously or identified, offering the same treatment and consideration to both types of communications.<\/p>\n

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Management and Follow-up<\/strong><\/h5>\n

Once your communication is submitted, our specialized team will manage the information received and take the necessary actions.
Additionally, if you wish, you can track your report by accessing the system with your email and password, always maintaining control over the process.<\/p>\n

The integrity channel is a communication channel through which both the reporting of facts and any related inquiries can be made. However,
MaserGrup also provides other communication channels:<\/p>\n

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Request for an in-person meeting:<\/strong> send an email to canalintegridad@masergrup.com<\/use><\/svg><\/span><\/a>
Email: to report a fact:<\/strong> canalintegridad@masergrup.com<\/a> ; for any questions or suggestions: compliance@masergrup.com<\/use><\/svg><\/span><\/a>
Postal mail:<\/strong> Attn. Head of the Internal Information System (Integrity Channel) at the following address: C\/ Joan Fuster, 15, P.I. Mas de les \u00c0nimes, 43206 Reus, Spain.<\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”2%|2%|2%|2%|true|true” border_width_all=”1px” border_color_all=”#98B834″ global_colors_info=”{}”][et_pb_blurb title=”Access the Integrity Channel here” url=”https:\/\/canal-integridad.masergrup.com\/en” url_new_window=”on” use_icon=”on” font_icon=”||divi||400″ icon_color=”#98B834″ image_icon_width=”45px” _builder_version=”4.27.5″ _module_preset=”default” header_text_align=”center” header_line_height=”1.6em” custom_margin=”||||false|false” custom_padding=”||||false|false” link_option_url=” https:\/\/canal-integridad.masergrup.com\/en” link_option_url_new_window=”on” border_color_all=”#98B834″ global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.18.0″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.18.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font_size=”16px” header_font=”|||on|||||” header_font_size=”35px” width=”70%” module_alignment=”center” animation_style=”fade” header_font_size_tablet=”35px” header_font_size_phone=”25px” header_font_size_last_edited=”on|phone” global_colors_info=”{}”]\n

Corporate compliance<\/span><\/strong><\/h1>\n[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]\n
MaserGrup Policies<\/h5>\n
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At MaserGrup, we are committed to acting with integrity, transparency, and responsibility in all our operations.
With this commitment in mind, we make available to you our policies and procedures that make up the Corporate Compliance System,
thus ensuring compliance with the regulations and ethical standards that guide our business activity.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ make_equal=”on” _builder_version=”4.27.4″ _module_preset=”default” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”2%|2%|2%|2%|true|true” border_width_all=”1px” border_color_all=”#98B834″ global_colors_info=”{}”][et_pb_blurb title=”Code of Ethics” url=”https:\/\/masergrup.com\/wp-content\/uploads\/2025\/07\/1-MASERGRUP.-Code-of-Ethics.-Rev.-july-2025-ENG.pdf” use_icon=”on” font_icon=”||fa||400″ icon_color=”#98B834″ image_icon_width=”45px” _builder_version=”4.27.4″ _module_preset=”default” header_text_align=”center” header_line_height=”1.6em” custom_margin=”||||false|false” custom_padding=”||||false|false” link_option_url=”https:\/\/masergrup.com\/wp-content\/uploads\/2025\/07\/1-MASERGRUP.-Code-of-Ethics.-Rev.-july-2025-ENG.pdf” border_color_all=”#98B834″ global_colors_info=”{}”]\n

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It expresses the principles and values that make up MaserGrup’s philosophy and that should serve as a guide in the company’s daily activities.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”2%|2%|2%|2%|true|true” border_width_all=”1px” border_color_all=”#98B834″ global_colors_info=”{}”][et_pb_blurb title=”Corporate Compliance Policy” url=”https:\/\/masergrup.com\/wp-content\/uploads\/2025\/07\/2-MASERGRUP.-Corporate-Compliance-Policy.-Rev.-july-2025-ENG.pdf” use_icon=”on” font_icon=”||fa||900″ icon_color=”#98B834″ image_icon_width=”45px” _builder_version=”4.27.4″ _module_preset=”default” header_text_align=”center” header_line_height=”1.6em” custom_margin=”||||false|false” custom_padding=”||||false|false” link_option_url=”https:\/\/masergrup.com\/wp-content\/uploads\/2025\/07\/2-MASERGRUP.-Corporate-Compliance-Policy.-Rev.-july-2025-ENG.pdf” border_color_all=”#98B834″ global_colors_info=”{}”]\n

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Describe the criminal risk prevention program implemented at MaserGrup.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”2%|2%|2%|2%|true|true” border_width_all=”1px” border_color_all=”#98B834″ global_colors_info=”{}”][et_pb_blurb title=”Internal Information System Policy” url=”https:\/\/masergrup.com\/wp-content\/uploads\/2025\/07\/3-MASERGRUP.-Internal-Reporting-System-Policy.-Rev.-july-2025-ENG.pdf” use_icon=”on” font_icon=”w||divi||400″ icon_color=”#98B834″ image_icon_width=”45px” _builder_version=”4.27.4″ _module_preset=”default” header_text_align=”center” header_line_height=”1.6em” custom_margin=”||||false|false” custom_padding=”||||false|false” link_option_url=”https:\/\/masergrup.com\/wp-content\/uploads\/2025\/07\/3-MASERGRUP.-Internal-Reporting-System-Policy.-Rev.-july-2025-ENG.pdf” border_color_all=”#98B834″ global_colors_info=”{}”]\n

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Establishes the general principles of MaserGrup’s Internal Information System.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”2%|2%|2%|2%|true|true” border_width_all=”1px” border_color_all=”#98B834″ global_colors_info=”{}”][et_pb_blurb title=”Anti-Corruption Policy” url=”https:\/\/masergrup.com\/wp-content\/uploads\/2025\/07\/4-MASERGRUP.-Anti-corruption-Policy.-Rev.-july-2025-ENG.pdf” use_icon=”on” font_icon=”||fa||900″ icon_color=”#98B834″ image_icon_width=”45px” _builder_version=”4.27.4″ _module_preset=”default” header_text_align=”center” header_line_height=”1.6em” custom_margin=”||||false|false” custom_padding=”||||false|false” link_option_url=”https:\/\/masergrup.com\/wp-content\/uploads\/2025\/07\/4-MASERGRUP.-Anti-corruption-Policy.-Rev.-july-2025-ENG.pdf” border_color_all=”#98B834″ global_colors_info=”{}”]\n

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Defines the principles and guidelines of conduct that must be followed in order to avoid committing any act that could be classified as corrupt.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_class=”colu-7 con-margin no-full” _builder_version=”4.24.0″ _module_preset=”default” custom_padding=”0px||0px|||” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/masergrup.com\/wp-content\/uploads\/2022\/09\/tecnol.jpg” title_text=”tecnol” url=”https:\/\/tecnol.es\/” url_new_window=”on” force_fullwidth=”on” _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/masergrup.com\/wp-content\/uploads\/2024\/11\/Fruselva-Esp.jpg” title_text=”Fruselva Esp” url=”https:\/\/fruselva.com\/” url_new_window=”on” force_fullwidth=”on” _builder_version=”4.26.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/masergrup.com\/wp-content\/uploads\/2024\/01\/MIRO-1.jpg” title_text=”MIRO\u0301” url=”https:\/\/vermutmiro.com\/” url_new_window=”on” force_fullwidth=”on” _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.0″ _module_preset=”default” min_height=”323.1px” custom_padding=”|0px|85px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/masergrup.com\/wp-content\/uploads\/2024\/09\/Setier-2.jpg” title_text=”Setier 2″ url=”https:\/\/setierproperties.com\/” url_new_window=”on” force_fullwidth=”on” _builder_version=”4.26.1″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/masergrup.com\/wp-content\/uploads\/2024\/03\/CASTELL-2.jpg” title_text=”CASTELL 2″ url=”https:\/\/www.magmont.com\/es\/” url_new_window=”on” force_fullwidth=”on” _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/masergrup.com\/wp-content\/uploads\/2022\/09\/quimar.jpg” title_text=”quimar” url=”https:\/\/quimar.es\/” url_new_window=”on” force_fullwidth=”on” _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/masergrup.com\/wp-content\/uploads\/2024\/01\/costa.jpg” title_text=”costa” url=”https:\/\/costa.es\/” url_new_window=”on” force_fullwidth=”on” _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"

CSR AND ETHICAL CHANNELIntegrity ChannelMaserGrup Integrity Channel At MaserGrup, we are committed to maintaining a work and professional environment based on ethics, transparency, and mutual respect. For this reason,we have established a confidential and secure Integrity Channel to ensure that all our employees, collaborators, suppliers, and any natural orlegal person related to the company can […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-4104","page","type-page","status-publish","hentry"],"yoast_head":"\nCSR and Ethical Channel - MASERGRUP<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/masergrup.com\/rsc-y-canal-etico\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CSR and Ethical Channel - MASERGRUP\" \/>\n<meta property=\"og:description\" content=\"CSR AND ETHICAL CHANNELIntegrity ChannelMaserGrup Integrity Channel At MaserGrup, we are committed to maintaining a work and professional environment based on ethics, transparency, and mutual respect. 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