CSR AND ETHICAL CHANNEL

Integrity Channel

MaserGrup Integrity Channel

At MaserGrup, we are committed to maintaining a work and professional environment based on ethics, transparency, and mutual respect. For this reason,
we have established a confidential and secure Integrity Channel to ensure that all our employees, collaborators, suppliers, and any natural or
legal person related to the company can inform us about any relevant situation.

Confidentiality and Protection

It is essential for us to guarantee the confidentiality and protection of everyone’s identity. Therefore, the channel allows communications to be made
either anonymously or identified, offering the same treatment and consideration to both types of communications.

Management and Follow-up

Once your communication is submitted, our specialized team will manage the information received and take the necessary actions.
Additionally, if you wish, you can track your report by accessing the system with your email and password, always maintaining control over the process.

The integrity channel is a communication channel through which both the reporting of facts and any related inquiries can be made. However,
MaserGrup also provides other communication channels:

Request for an in-person meeting: send an email to [email protected]
Email: to report a fact: [email protected] ; for any questions or suggestions: [email protected]
Postal mail: Attn. Head of the Internal Information System (Integrity Channel) at the following address: C/ Joan Fuster, 15, P.I. Mas de les Ànimes, 43206 Reus, Spain.

Internal Information System Policy

It establishes the general principles of MaserGrup’s Internal Information System.

Corporate compliance

MaserGrup Policies

At MaserGrup, we are committed to acting with integrity, transparency, and responsibility in all our operations.
With this commitment in mind, we make available to you our policies and procedures that make up the Corporate Compliance System,
thus ensuring compliance with the regulations and ethical standards that guide our business activity.

Code of Ethics

It expresses the principles and values that make up MaserGrup’s philosophy and that should serve as a guide in the company’s daily activities.

Corporate Compliance Policy

Describe the criminal risk prevention program implemented at MaserGrup.

Internal Information System Policy

Establishes the general principles of MaserGrup’s Internal Information System.

Anti-Corruption Policy

Defines the principles and guidelines of conduct that must be followed in order to avoid committing any act that could be classified as corrupt.